Shipping & Delivery

Prepping Your Order

Handling Time: We dedicate 1-2 business days to meticulously prepare your order for shipment. Our commitment is to ensure your items are packed with care and precision, ready for their journey to you.


Shipping Your Order

Shipping Options & Transit Time:

  • Free Standard Shipping: Expect your package to arrive within 3 to 12 business days. We offer this service at no cost to you.
  • Expedited Shipping: For those needing their items sooner, we offer expedited shipping at a flat rate of US$9.95. Expect your package within 3 to 7 business days.

We partner with reliable carriers to ensure a smooth transit regardless of the shipping method you choose.

Tracking and Delivery

Follow the Journey: We’ll email you with a tracking number as soon as your order hits the road. It's like a mini adventure on your screen!

At Your Doorstep: Our trusted shipping pals work hard to get your order to you safe and sound.


Super Important - Once It's Delivered

We Did Our Bit: Once the tracking info shows 'Delivered,' it means we’ve done our part. The package is at your place, and from here on, we're not able to take responsibility for any lost or stolen items.

Keeping It Safe: Make sure your delivery spot is secure. If your order says 'Delivered' but isn't there, have a quick look around or ask your neighbors. Sometimes packages get dropped off at unexpected spots.


In Case Your Package Goes on an Adventure

Missing Package? No Panic! Check your usual delivery spots first. Maybe it's hiding behind a plant or with a friendly neighbor.

Still Can't Find It? Time to call in the experts – the shipping carrier. They’re the pros at tracking down those sneaky packages. And don't worry, we're here to provide any details they might need. If you need further assistance, contact us at, call us at (+1) 856-460-1863, or send mail to RejuvaKnee, 2803 Philadelphia Pike, Claymont, Delaware, 19703, United States of America.


Our Promise on Shipping Disputes

Here for You, But... If there’s a hiccup with shipping or you're wondering about your order, we're here to help sort it out. But remember, once we’ve delivered to your address, chargebacks for 'not received' aren't really fair play – we’ve done our part by ensuring it gets to you as promised. For any issues or concerns, please reach out to us directly through our contact options provided above.