Payment Policy

Accepted Payment Methods

For your convenience, we accept the following credit cards:

  • Visa
  • American Express
  • Mastercard
  • Discover


Payment Processing

Secure Transactions: All payments are processed through a secure, encrypted connection to protect your personal and financial information.

Authorization: Upon placing your order, your card will be authorized for the purchase amount. This is a standard procedure to confirm the card's validity and available funds.

Final Charge: The final charge to your card will be made once your order is packed and ready to ship. You will receive an email confirmation detailing your purchase and shipment information.


Important Notes

Card Verification: For the security of your transaction, we may require additional verification to process your payment. This could include a request for further information to confirm the cardholder's identity.

Payment Declines: If your payment is declined, please check with your card issuer for potential reasons, such as insufficient funds, incorrect card details, or security holds. You may need to contact your bank to resolve the issue before attempting to place your order again.

No Additional Fees: We do not charge any additional fees for using any of the accepted credit cards. However, please be aware that your card issuer may apply charges for transactions, such as foreign transaction fees.

Privacy: We respect your privacy and are committed to protecting your personal information. Your payment details are never stored on our servers. 

For any payment-related inquiries or assistance, please contact our customer support team at or call us at (+1) 856-460-1863. Our team is here to help ensure a smooth and secure shopping experience. You can also reach us by mail at RejuvaKnee, 2803 Philadelphia Pike, Claymont, Delaware, 19703, United States of America.